Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine the right size for me?

We provide a comprehensive size guide on each product page. Please refer to these measurements to ensure the perfect fit for your body type.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Are your materials sustainably sourced?

TENA is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and sustainable manufacturing processes across our seasonal collections.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination.

How should I care for my TENA garments?

To maintain the quality of your items, we recommend following the specific care instructions found on the inner label of each garment.

What should I do if I receive a damaged item?

If your order arrives in less than perfect condition, please email us immediately with photos of the damage so we can arrange a replacement.